Working Together
You recognize you have a problem. We are professional problem solvers. At Walker Confidential, we understand many people who contact us are not familiar with the full spectrum of informational and investigative options available to them or the nuances of competent private investigations. Therefore, we listen closely to what our clients have to say and strive from the outset to clearly articulate the various processes, strategies, and client options available for a successful investigative outcome.
Factors
The partners of Walker Confidential are available for free consultations on a variety of investigative inquiries. The goal is to understand the case situation as well as the client. By doing this, our successful resolution rate is substantially increased. We find the hidden details, or the location of the answers to the questions or concerns posed by our clients. The discovery process often opens the door to a satisfactory conflict resolution. Our goal is to provide our clients with the best possible outcomes to any commissioned inquiry; with excellent work products we firmly stand behind.
Case Considerations
Before we will accept the case, each potential client seeking our professional services is asked to articulate or prepare a brief summary/overview of the events leading them to contact our agency. This information collection process enables us to determine what unforeseen issues may arise during the course of an inquiry. The same overview also allows us to avoid conflicts of interest, therefore, each client is assured of our complete impartiality and singular focus on resolving their presented issues.
Consultation
After your initial case synopsis is evaluated, an in-depth consultation is scheduled where the individual will personally meet or consult telephonically with one of the partners from our agency. The purpose of this meeting is to explore the needs of the individual, discern challenges and obstacles to achieve resolution and develop strategies for meeting our client’s goals. At the end of the consultation, the client will have an understanding of options and rights available to them under the law. In some cases, we may ask our clients to perform additional fact gathering or documentation acquisition to support their commissioned investigation.
Retainer Agreement
If the client and our agency agree to proceed with the commissioned investigation or inquiry, Walker Confidential will generate a formal retainer agreement. The retainer agreement sets forth the participants, scope of work, employment terms, and conditions of the relationship. The client and our agency will each have a clear, shared understanding of how the investigation will proceed, the services the agency will provide and the client’s responsibilities to the agency throughout the duration of the business agreement.
Litigation Support
A small percentage of the investigations we engage in will proceed towards a trial. At Walker Confidential, we prepare each written investigative product with the durability to withstand external or judicial examination. If a case has already proceeded into the litigation phase, Walker Confidential is ready to unconditionally assist our client and their designated legal counsel during the entire litigation cycle. We are organized and prepared to rapidly respond to new investigative avenues and research for upcoming hearings.